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Please arrive no earlier than 10 minutes before the class start time.
Online pre-registration 1hr in advance is required. After the online cut-off time, please call or register in person before the class start time.
Please bring a clean pair of shoes to take your class - for partner dance courses or heels/styling classes there is no need to wear dance shoes if you do not own them, any clean shoes that you are comfortable in are fine!
For more information on what to wear please check out our FAQ page
Please note latecomers arriving more than 15 minutes after the start of class will not be admitted for safety and studio etiquette reasons. Missing the warm-up portion of the class puts you at risk of being injured and also entering late disrupts the class for others. If you are running late, give us a call to be removed from the class.
Drop-in classes: Full refund to same method of payment if attendance cancelled 2 hours before class takes place. Cancellation with less than 2 hours' notice forfeits the pass.
Courses: Full refund to same method of payment if attendance is cancelled before the first class of the course takes place. Cancellations made after the course has begun are only eligible for account credit. In the case of illness or personal emergencies, a maximum of 2 classes per course session may be carried over to the next course session. Classes missed due to planned travel or other known conflicts must be scheduled for make-up class options in the same course session and will not be carried over.
Workshops: Full refund to same method of payment if attendance is cancelled 2 hours before workshop takes place. Cancellation with less than 2 hours' notice is eligible for account credits only.
Memberships: Memberships must abide by the membership contract terms regarding cancellations, terminations and refunds.
Account credits: Account credits can be transferred but are not eligible for refunds.
Purchases, socials, events: purchases for items at the studio and tickets/admission for socials and events are final sale and non-refundable and are not eligible for transfer or account credits.
To avoid the penalty fee, all cancellations must be completed by you no less than 2 hrs before class time.
CANCELLATION FEE FOR MEMBERS: $10 fee for no-shows PER CLASS for in-studio classes.
CANCELLATION FEE FOR CLASS PASS HOLDERS: Forfeit of a class off the class pass PER CLASS for in-studio and virtual classes.
CANCELLATION FEE FOR WORKSHOPS OR COURSES: Forfeit of the $$ value of the missed class.
CANCELLATION FEE FOR PRIVATE LESSONS: $50 + GST cancellation fee. No loss of private lessons from the package.
Early cancellations may be done easily through the WellnessLiving Achieve App. You can also email us at email@example.com or leave us a voicemail at 778-379-2292