Baza FAQ

Parking & Transportation

• There is pay parking on the streets around the studio. Make sure to take enough time to find a spot when coming to class!

• We are one block away from Granville Street where you can find the bus #4, 7, 14, 16 and 50, get off on Drake St. and walk south towards Seymour St. The Canada Line - Yaletown skytrain station is also close by. Once you get out of the skytrain, walk north until you reach Seymour St. and then turn left.

What should I wear?

Partner dance Intro Courses: wear anything you feel comfortable with and clean shoes that are not to "grippy" or slippery. • Partner Dance classes Level 2+: wear comfortable clothes that allow leg movement and dance shoes if you have any! If you don’t have dance shoes but would like to buy some, come see us at the front desk and we can give you some recommendations (or you can always ask your instructor).

• Drop-ins solo dance classes: Get ready to get a good sweat! Most classes are very active and it will be best if you bring workout clothes (and even an extra shirt!) Bringing a clean pair of shoes that are geared for dancing will help keep our floors safe and clean for all dancers. Thank you for cooperating!

Do I need to bring a Partner?

Everyone is welcome to join all classes. About 90% of dancers in our partner dance classes register individually - everyone just simply partners up in class! Dancers switch/rotate partners during our partner dance classes, and those who register as a couple have the option to stay together or rotate (although we recommend rotating as it speeds up the learning process!).

Masks are currently not mandatory but we respect any individual's choice to wear a mask while in class.

Do I need to pre-register?

You do not need to pre-register although we highly recommend pre-registering if you can as this speeds in the check-in process when you come for class. Don't have time to pre-register? No problem - come see us at the front desk before going into class and we'll help you out!

What is the average age in the classes?

At the moment we only host Adult classes and have a very friendly environment where everyone is welcome can feel like home! The average age of our students is between 25-40 but we believe that when it comes to dancing... we’re all young at heart!

I have never danced before, do you have beginner courses?

YES! We are super excited to reinstate courses for complete beginners in all of our partner dance classes (Salsa, Bachata, Kizomba and Zouk) beginning in May 2022. Please visit the landing page of each dance by clicking on the "Partnered" tab on the top menu and selecting the dance style of your choice to see the latest schedule and how to register.

For the extra anxious or the student who wants to get a bit of extra instruction in the basics in Salsa and/or Bachata, we have our once-a-month Get To Know (GTK) Workshops on Saturdays. Check out the latest schedule HERE.

Do the teachers also offer private classes?

They do! Privates are the perfect tool to bring your dancing to whole new level! Send us info HERE if you would like to know more about your instructor’s availability and rates.

Do you have trial classes so I can try out your classes?

We do not have any free trial classes. However, you can always purchase any of our DISCOVERY PASSES and experience the Baza vibe for 7 days!

Are there showers?

We do not have showers on the premises.

Do you host any parties?

We have different parties and events every month! You can check them all out HERE

Is there a special price for Students?

Yes! If you are a student, you just have to send an email to [email protected] with a copy of your valid Student ID and we will give you a Student Discount Code to use in your registrations, good for 15% off REGULAR pricing only. The Student Discount Code can be used for a maximum of 12 purchases so, choose them wisely!

What is your Cancellation Policy?

All requests for refunds must be submitted in writing to [email protected] according to the cancellation and refund policies below

Drop-in classes:
Full refund to same method of payment if attendance cancelled 2 hours before class takes place. Cancellation with less than 2 hours' notice forfeits the pass.

Courses:
Full refund for course enrollment if registration is cancelled at least 24 hours in advance of first day of progressive course. Once a course starts enrollment is non-refundable  - withdrawals from an entire course once the course has begun are eligible for account credit only. No partial withdrawals are allowed with the exception of extreme personal emergency, injury or prolonged illness.

If you're going to miss a class in a progressive course for any reason please let us know BEFORE you miss the class IN WRITING (to [email protected]) so that we may properly schedule you into a make-up class. Maximum of two make-up classes are allowed per session.

If you cannot make it to a make-up class or a make-up class option is not available, we will convert up to two unused classes in a course pass into drop-in passes that must be used for any Baza solo dance/dance technique drop-in class within 30 days of issue.
Classes where you are marked as no-show (because we did not receive notice in writing that you would miss the class) are forfeited and cannot be claimed back for make-up classes or conversion into drop-in classes. Unused course classes will not be carried over or converted into account credit with the exception of prolonged illness or injury.

Workshops:
Full refund to same method of payment if attendance is cancelled 2 hours before workshop takes place. Cancellation with less than 2 hours' notice is eligible for account credits only.

Memberships:
Memberships must abide by the membership contract terms regarding cancellations, terminations and refunds.

Account credits:
Account credits can be transferred but are not eligible for refunds.

Purchases, socials, events:
purchases for items at the studio and tickets/admission for socials and events are final sale and non-refundable and are not eligible for transfer or account credits.

To avoid the penalty fee, all cancellations must be completed by you no less than 2 hrs before class time.

CANCELLATION FEE FOR MEMBERS: $10 fee for no-shows PER CLASS for in-studio classes.

CANCELLATION FEE FOR PRIVATE LESSONS: $50 + GST cancellation fee. No loss of private lessons from the package.

Early cancellations may be done easily through the WellnessLiving Achieve App. You can also email us at [email protected] or leave us a voicemail at 778-379-2292